Online and Distance Education

Wingate University is committed to meeting the needs of students. That's why we've applied to be an approved institution under the State Authorization Reciprocity Agreement - North Carolina (SARA-NC).  The agreement establishes comparable national standards for the interstate offering of post-secondary distance education courses and programs across state lines.

One main objective of the agreement is to make it easier for North Carolina colleges and universities to provide online and distance education options to students in other states. The agreement also provides basic protections for students and requires us to provide current and prospective students with contact information for filing complaints with the college, its accrediting agency, and with state agencies that handle complaints in the student’s state of residence.

Student Complaint Information by State and Agency (PDF)
Directory of State Authorization and Lead Contacts (PDF)
Students residing outside the State of North Carolina while taking online courses from Wingate University who desire to resolve an academic grievance or complaint should follow the Wingate University Complain Process below:

Grievance Resolution
Contact Information
Office of the Registrar
2nd Floor, Stegall Administration Building
220 N. Camden St
Wingate, NC 28174
(704) 233-8006
registrar@wingate.edu


Students are advised to begin the complaint process as the institutional level.  In communicating specific concerns, complaints, and grievances, students are encouraged to follow established policies and procedures outlined in the online Wingate Student Handbook and the Wingate University Academic Catalog.  These methods include grievance and appeal procedures for academic problems or grades, academic suspension and other academic policies (p. 107-108, 116-117); harassment and nondiscrimination policy complaints, reports of sexual misconduct (p. 2); Honor Code violations (link to Student Handbook), housing issues, financial aid probation or suspension (p. 24-26); disability services (p. 29-32) and access to educational records (p. 123).

*all page numbers refer to the Wingate University Academic Catalog.

Complaint Form


Complaint Process for North Carolina Department of Justice
If you are not satisfied with the outcome of the complaint process at Wingate University, you may choose to file a complaint with the Consumer Protection Division of the North Carolina Department of Justice. To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General’s web page at: http://www.ncdoj.gov/complaint. North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Español (919) 716-0058.

NCDOJ complaint form

If you choose to mail a complaint, please use the following address:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

 
SACSCOC Student Complaint Process

If you are not satisfied with the outcome of the complaint process, you may also choose to file a complaint with Wingate University’s accrediting agency.  Wingate University is accredited by the Southern Association of Colleges and Schools Commission of Colleges (SACSCOC) to award degrees and diplomas.  Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure.  The contact information for SACS is:

1866 Southern Lane
Decatur, Georgia 30033-4097
Telephone: 404-679-4500
Website: http://www.sacscoc.org/

 
SARA-NC Complaint Process

Students may also choose to file a complaint through SARA-NC.  SARA-NC is the portal for the North Carolina State Education Assistance Authority.  Students should follow SARA North Carolina Student Complaint Process and use the SARA-NC Complaint form (PDF). The contact information for SARA-NC is:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Toll-free Telephone: (855) SARA-1-NC (727-2161), toll free
Telephone: (919) 248-4667, local
Website: http://www.saranc.org/
Email: information@saranc.org

Professional Licensure Disclosures
If you are considering a program at Wingate University that leads to professional licensure and you do not live in North Carolina, please contact the respective department at Wingate University or the respective licensing board in the state where you reside before beginning the program.

    Doctor of Pharmacy
    Dr. Robert Supernaw, PharmD
    Dean of the School of Pharmacy
    supernaw@wingate.edu
    704-233-8015


    Doctor of Physical Therapy
    Dr. Lisa Smith, PharmD, BCPS
    Acting Director, Physical Therapy
    l.smith@wingate.edu    
    704-233-8344


    Physician Assistant
    Rosalind Becker, MS, PA-C
    Director, Physician Assistant Studies
    rbecker@wingate.edu
    704-233-6655