Student Account

Understanding Your Billing Statement

Billing statements are generated by the Business Office for each semester that you are enrolled at Wingate. Fall semester statements are published online early/mid June or as class schedules are added thereafter. The due date for the Fall semester is August 1st. Spring semester statements are published online in early December with a January 1st due date. Online statements are updated weekly at winlink.wingate.edu under the "Finances" tab. You will need your Wingate University username and password to log on to winlink.wingate.edu. Remember, you are responsible for monitoring your billing account and paying any outstanding balance by the due date. The following is an explanation of the terms that may appear on your statement:

Log into Student Account

Previous Balance

At the top of your statement you will find a previous balance listed.

Zero Balance (Ex: $0.00) – You do not have a credit balance or balance due from previous semester
Negative Balance (Ex: - $200.00) – You have a credit balance from the previous semester that will be applied to the current semester charges.
Positive Balance (Ex: $200.00) – You have a balance due from a previous semester that should be paid immediately. Any remaining previous balance will be cleared first by payments received, before applying to current semester charges.

Charges

The following may appear as charges on your account (based on the following: Undergraduate or Graduate
student, On-Campus housing or Commuter student, etc.)

Tuition: Tuition charges are billed based on the credit hours that you are registered to take during the semester reflected on the billing statement.
Residential or Rental Campus Housing: Charges billed for living in University housing assigned through the Office of Residence Life. If the housing information reflected on your billing statement is not accurate, please contact Residence Life at res.life@wingate.edu.
NC State Tax on Meal Plan: Required North Carolina state taxes for students who are using a University meal plan.
Meal Plan (Unlimited Meal Plan w/ $200 Dining): Charges billed for a meal plan during the term reflected on the billing statement. For more information about your meal plan options, you can visit dineoncampus.com/wingate. The Unlimited Meal plan w/ $200 Dining is standard for all undergraduate residential students. Eligible graduating seniors in apartment style living with a full kitchen are given the option to choose a lower volume meal plan at a lower rate. All students may opt for a higher volume meal plan at a higher rate.
*CONTINUINT FOR 2024/2025* Commuter and Graduate students are automatically enrolled and billed for a Commuter Meal Plan or a Graduate/Professional Meal Plan, respectively, during the term reflected on the billing statement. To upgrade or opt out entirely, log into PawPortal. For more information and/or to select an alternative meal plan option, contact our Meal Plan Coordinator at wingateeats@wingate.edu.
Health and Wellness Fee: The Health and Wellness Fee provides you the opportunity to receive quality, multidisciplinary health care, wellness, and health maintenance while supporting the growing needs of our students. Please visit the Health Center website for more information or contact the Health Center at health.center@wingate.edu.
Activity Fee: The Student Activity Fee is a fee that is paid by every student attending classes in person. It helps fund co-curricular student involvement and engagement events held throughout the year, including but not limited to academic, social clubs and organizations, events, recreational activities and social activities.
Health Insurance: Charge for University health insurance that is automatically applied to your billing statement. You must request a waiver of this charge each semester and receive an "Approval" of the waiver from BCBS, to avoid being charged. Once your charge is waived, you will see “Health Insurance Reversed” reflected as a credit on your billing statement. The actual Health Insurance charge will always remain on your statement. If you have questions, please contact the Health Center at health.center@wingate.edu.
Parking Permit Fee: The yearly cost for the Parking Permit is charged in the Fall Semester for all students. If you will have a car on campus you must register your vehicle with Campus Safety through your checklist and obtain a parking permit sticker to display on your vehicle. If you do not plan to bring a vehicle to campus, you can have the fee reversed from your bill by following the opt-out instructions on your checklist.
Technology Fee: The technology fee ensures the continuous enhancement and upkeep of our campus’s technological assets. This fee underwrites the cost of advanced tools and robust infrastructure, which are pivotal in furnishing students with a comprehensive educational environment that fosters academic success and innovation.
International Student Fee (only International Students) The international student fee will be used to enhance resources and programs that directly benefit international students, ensuring they receive the support necessary to succeed. These resources include specialized orientation, visa and immigration advising, and non-resident tax filing software access. The fee will also help cover additional administrative costs associated with processing international applications and maintaining compliance with federal regulations. International students are those who require a F1 visa or have a current visa that allows study in the United States (H4, J2, etc.)
International Students who are non-residents for tax purposes are subject to a withholding tax for any scholarships that exceed qualified tuition and fees which will reflect on the student statement each semester.

Credits

Credits may appear on your statement as follows:

Health Insurance Reversed: You will see this item reflected as a credit to offset the Health Insurance charge approximately 2-3 weeks after your health insurance waiver has been approved and processed.
Parking Permit Fee Reversed: You will see this item reflected as a credit to offset the Parking Permit Fee approximately 2-3 weeks after you indicate you opt-out of this permit through your student checklist.
Scholarships, Grants, & Loans: Scholarships, grants, and loans will appear as a credit on your account when they are received/disbursed by the Office of Student Financial Planning. (Your financial aid funds will be reflected as anticipated aid until the start of each term.) Scholarships issued from external organizations will be reflected on the billing statement once the check has been received and processed by the Business Office.
Payments: Payments will appear as a credit on your account when received and posted by the Business Office.

Anticipated Aid

Loans, scholarships and grants that the Office of Student Financial Planning has finalized will be listed as anticipated aid on your billing statement. Anticipated amount is subtracted from your charges so you are only asked to pay the difference that is due (or enroll in a payment plan) by the payment deadline.
Please note the following:

If you are not eligible or do not receive these anticipated funds, you will be responsible to pay the full total amount due.
Federal/Institutional Work Study will not appear on your bill as anticipated aid, even if it is listed on your financial aid award letter.
Federal Direct Loans (Subsidized / Unsubsidized / Parent PLUS / Graduate PLUS) have a loan origination fee. The loan origination fee will be held by the lender before your loan funds are disbursed to Wingate. This means that the amount you borrow will be different from the amount reflected on your billing statement.

Payment Due

This is the amount due to the University by the due date listed on the bottom of the billing statement. Options for payment include:

Pay in full via cash, check in person, or via check by mail. You can submit payment online using credit/debit card, eCheck, International Payment and 529 Payment. The mailing address is:

Wingate University/ATTN: Business Office
PO Box 159
Wingate, NC 28174
Enroll in the University Payment Plan:
1. Click here to log into your account
2. Click on the "Make a Payment" link under "Finances"
3. Select "Payment Plans" and follow the prompts to enroll
Review Loan Eligibility & Accept Loan Options, if available: You can view your current loan eligibility online at aid.wingate.edu. If you have questions about loan eligibility, please contact the Office of Student Financial Planning at finaid@wingate.edu.

Refund Request Form

Bookstore Voucher Request

General Student Account Information

Credit Balances & Refunds

Once anticipated funds are received/disbursed, your billing statement will no longer list “Anticipated Aid” and your financial aid will be reflected as “Credits”. Financial aid funds will be credited to your student account each semester and the Business Office will automatically deduct your institutional charges. If your total financial aid funds exceed your account charges, the Business Office will issue you a refund check for the remaining credit balance. Refunds are issued approximately 14 days after the credit balance is created on your account. Students are encouraged to enroll in the eRefund option for refunds to be direct deposited.** Enrollment is to be completed in WinLink in the "Make a Payment" section, prior to the beginning of the semester.

For Adult Bachelor Degree and MASM students, financial aid funds are disbursed to the Business Office at the start of Session II for each term. Refunds, if applicable, will not be available until after the start of Session II.

If you are expecting a credit balance (balance due to you), you have the following options:

Request a refund for the credit balance by completing a Refund Request Form.
Request to have the funds held on your account for a future semester by completing a Refund Request Form.
Request a voucher code for use in the WU Online Bookstore by completing an Online Bookstore Voucher Request.
Student refunds can be issued by direct deposit. Sign up for E-Refunds on Winklink at least two weeks prior to the start of the semester (**e-Refunds are not available if the student account includes a Parent PLUS Loan.)

Please note: You should complete a Refund Request Form or Bookstore Voucher Request prior to the start of each term. If a refund request form is not on file, the Business Office will hold your refund for pick-up at the Wingate Campus.

Note: eRefunds post to the student bank account approximately 3-5 days after the Business Office finalizes the refund process.

Title IV Authorization

All students are required to complete the Title IV Authorization Form to inform the University on how to apply their Title IV funds. Students who do not receive Title IV funds are asked to complete the form as they would if they were receiving Title IV funds. Undergraduate students can find the link to the form in their clearance checklist. Graduate students will be emailed the link directly from their department.
Here's a quick description of what would happen based on which option you choose:

You choose to authorize: Your financial aid will be used to cover any outstanding charges, qualifying and non-qualifying, that you owe Wingate. This will include minor prior year charges, as allowed by federal regulations.. After covering the outstanding balance, you would receive a refund check for any remaining credit balance.
You choose not to authorize: Your financial aid will only cover your "qualified charges," such as tuition and room & board. A refund check will be issued to you for any remaining credit balance, but you will owe Wingate for any miscellaneous charges (insurance, music fees, infirmary fees, fines, etc.), if applicable. Statements are updated weekly online at winlink.wingate.edu and would reflect any outstanding balance.

Questions about your bill?

Business Office
businessoffice@wingate.edu