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Student Account

Understanding Your Billing Statement

How to Access your Statement

Your official student billing statement is accessible through the Workday portal at workday.wingate.edu.

To view your statement, please follow these navigation steps:

  1. Log in and hover your cursor over the Student worklet.
  2. Select Financial Hub from the available options.
  3. Click on Statements and Documents, then select View Statement.
  4. To locate a specific term, type the academic period directly into the search bar, or utilize the Global Navigation Menu (three horizontal lines) to display a list of available academic periods.

Statement Availability and Due Dates

  • Fall Semester: Statements are available early to mid-June; tuition is due August 1st.
  • Spring Semester: Statements are available early to mid-December; tuition is due January 1st.
  • Summer Semester: Statements are available early June; the first payment is due June 1st.

How to Make a Payment Online

  1. Navigate to the Financial Hub.
  2. Locate the Financials Overview section.
  3. Click Make a Payment.
  4. Click OK on the prompt to be securely redirected to our third-party payment processor.

How to Make a Payment In-person

The Business Office accepts payments via cash or check in person ONLY. Remit payment to:

Wingate University
ATTN: Business Office
PO Box 159
Wingate, NC 28174

Payment Plans

  • Availability: Payment plans are offered for the Fall and Spring semesters only (not available for Summer).
  • Enrollment: Access payment plans through the Financial Hub by clicking Make a Payment.

Account Holds and Restrictions

If your tuition balance is not cleared or your payment plan is not current by the specified deadline, a financial hold will be placed on your student account. Financial holds restrict vital student services, including:

  • Course registration
  • Housing assignments
  • Commencement participation
  • Diploma release

Your statement includes the following:

  • Current Due Charges: Charges that are due within the next 30 days
  • Applied Payments: Funds or credits that are linked to an outstanding charge
  • Payment Due: Charges minus any applied payments.

 

General Student Account Information

Credit Balances & Refunds

Once anticipated financial aid funds are received and disbursed, the "Anticipated Aid Funds" section will no longer appear on your billing statement. Instead, the funds will be reflected as credits on your student account. Financial aid is credited to student accounts each semester, and the Business Office will automatically apply those funds toward eligible institutional charges.

If the total amount of financial aid exceeds the charges on your account, a credit balance will be created, and the Business Office will issue a refund for the remaining funds. Refunds are typically processed within approximately 14 days after the credit balance is established.

Options for Credit Balances

If you are expecting a credit balance (funds owed to you), you may:

  • Request a refund by submitting a Refund Request Form.
  • Request that the funds remain on your account for a future semester by submitting a Refund Request Form (Title IV Funding can only remain on your account for the academic year).
  • Request an online bookstore voucher by submitting an Online Bookstore Voucher Request.

Direct Deposit (eRefunds)

Students are strongly encouraged to enroll in eRefunds to receive refunds via direct deposit. Enrollment can be completed in Workday by searching for "Payment Elections" in the search bar and selecting Add to enter your direct deposit banking information. To ensure timely processing of refunds, students should complete enrollment prior to the beginning of the semester.

*Please Note: Students whose credit balance includes a Parent PLUS Loan refund are not eligible to receive funds through the eRefund (direct deposit) program. In these cases, refunds will be issued in accordance with federal regulations and university refund procedures.

Direct Deposit Timing

eRefunds are generally deposited into the student's designated bank account within 3–5 business days after the Business Office has finalized the refund.

Important Refund Information

Students should submit a Refund Request Form or Bookstore Voucher Request prior to the start of each term. If a Refund Request Form is not on file, the Business Office will hold the refund check for pickup for up to two weeks. After that period, the check will be mailed to the student's address on file.

Upon receipt, refund checks should be deposited or cashed promptly to avoid potential loss, expiration, or delays. If a refund check must be reissued, please allow up to three weeks for processing.

wingate online, MSW, Graduate Education, and MASM Students

For Wingate Online, MSW, Graduate Education, and MASM programs, financial aid funds are not disbursed to the Business Office until the start of Session II each term. As a result, any eligible refunds will not be available until after Session II begins.

Title IV Authorization

The Title IV Authorization Form is completed as a part of the onboarding processes in Workday at the beginning of each term. If you need to change your elections, reach out to businessoffice@wingate.edu for assistance.

Here's a quick description of what would happen based on which option you choose:

  1. You choose to Authorize: Your financial aid will be used to cover any outstanding charges, qualifying and non-qualifying, that you owe Wingate. This will include minor prior year charges, as allowed by federal regulations. After covering the outstanding balance, you would receive a refund check for any remaining credit balance.
  2. You choose Not to Authorize: Your financial aid will only cover your "qualified charges," such as tuition and room & board. A refund check will be issued to you for any remaining credit balance, but you will owe Wingate for any miscellaneous charges (insurance, music fees, infirmary fees, fines, etc.),  and would reflect any outstanding balance. Any charge that is not paid will be reflected on your Workday as an outstanding balance.

Questions about your bill?

Business Office
Crowder Welcome Center-Bulldog Central Suites

Physical Address: 
211 E Wilson St.
Wingate, NC 28174

Mailing Address:
ATTN: Business Office
PO Box 159
Wingate, NC 28174