Credits for prorated room and board for eligible students who were asked to leave campus in mid-March because of the COVID-19 pandemic were issued April 23.
A credit is the amount being applied to your account. You may decide if you would like to turn that credit into a refund by having a check for that amount mailed to you. Once credits were applied, an email including this link to the Refund Request Form was sent to students. Use the form to let us know if you’d like a check.
Any students who may have purchased a commuter dining plan can receive a refund for the unused portion of that plan. Credits apply primarily to students who were asked to vacate housing and could no longer use their residential dining plans.
If you borrowed money to pay your out-of-pocket expenses, you will still need to meet your obligations to your lender. For more information, check out the "Federal Student Loans" section of our general coronavirus FAQ page.
If you are among the many students to receive a credit, you will have three choices as to how to receive the funds: You may have the credit applied to your current account balance, have a check issued and mailed to you, or gift the funds to the University Student Relief Fund. Once credits were applied, students were emailed an announcement including links to the Refund Request Form and to the Refund Question Form. Note that for security purposes, you must log in to the Refund Request Form using your Wingate email account. You are limited to one response.
Please note, if you had an account balance prior to the refund and you opt to receive the refund check, you will still owe the account balance. Similarly if you have acquired a loan to cover your out-of-pocket costs, the loan must be repaid to your lender.
Graduating seniors will have the same choices as everyone else. If you do not respond to the questionnaire to indicate your preference for how the refund is to be applied, after classes have ended and all account balances are covered you will be issued a check for any remaining funds. Security deposits for graduates will be refunded after graduation.
Regardless of your outstanding balance, you may have a check issued and mailed to you. To indicate that you want a check, once credits have been applied look for an email that will have a link to the Refund Request Form and fill it out accordingly. Please note, if you had an account balance prior to the refund and you opt to receive the refund check, you will still owe the account balance. Similarly, if you have acquired a loan to cover your out-of-pocket costs, the loan must be repaid to your lender.
To calculate the housing refund, we took the total housing rate, divided by the number of total days in the semester, then multiplied that by the number of days missed. We then multiplied that by the percentage of the cost that you paid out-of-pocket (in other words, what you and your family paid, including loans). For the dining portion, we divided the dining rate by the number of days in the semester and multiplied it by days missed and then multiplied it by the percentage of the cost that you paid out-of-pocket. To that total, we added your unspent Bulldog Bucks and any Add-on Dollars. Residential students missed approximately 43% of the Spring 2020 room and board days.
Scholarship aid is applied to the total cost of attendance, including room and board, rather than covering tuition first. If you received grants, scholarships or other financial aid, that portion will not be credited, because it is not paid by you or your family. In cases where the full costs of room and board were covered by scholarships and aid, no refund will be issued for these costs.
This look at Victor E. Bulldog’s account may be helpful:
Let’s break down Victor E.’s refund:
Victor E.’s $5,050 room-and-board charge for Spring 2020 breaks down to a $3,570 charge for housing and $1,480 for dining.
For housing, $3,570 divided by 121 residential days for Spring 2020 = $29.50 per day. Victor E. and other residential students missed 52 days in Spring 2020 ($29.50 x 52 = $1,534).
For his dining plan, Victor E. paid $1,480. Before we prorate his dining contribution, let’s subtract out the $285 in Bulldog Bucks Victor E. started the semester with*. (We will add these back later.) The resulting $1,195 divided by 111 board days for Spring 2020 = $10.77 per day. Students missed 48 board days in Spring 2020, or $10.77 x 48 = $516.96. (Because dining options are not available over spring break and the Easter holidays, there are more housing days than dining days in the spring semester.)
Victor E. paid 35% out of pocket (credit-card charge and loans) for his total charges. (He paid $8,095 of the $23,095 total.)
Let’s add housing and dining together: $1,195 + $516.96 = $2,050.96. Now let's apply what Victor E. actually paid out of pocket: $2,050.96 x 35% = $717.84.
Victor E. used $235 of his Bulldog Bucks, leaving him with $50 in Bulldog Bucks ($285-$235). Adding that $50 to his total ($717.84 + $50) leaves Victor E. with a total refund of $767.84.
*In order to give students as great a refund as possible, we did not prorate Bulldog Bucks.
No. Scholarship aid is applied to total cost of attendance, including room and board. Wingate University scholarships and grants are not designated for a specific charge. As such, they are applied to the account in its entirety. They are not applied in any specific order to any specific charge.
Meal-plan costs have been prorated, as mentioned under How was my credit calculated? You have also been credited any unspent Bulldog Bucks balances and the cost of unused add-on dollars.
No. Residence Life staff members are in the process of clearing out residence halls and checking for damages. Any applicable charges will be added to your account once room assessments are complete.
The federal government’s CARES Act has carved out some funding for colleges and universities. We will be applying our share, $1.7 million, for addressing student needs after the university reimbursement process is complete. For more information or to apply for these funds, click here.
Common questions related to the coronavirus and Wingate University will be answered and updated on the FAQ page online. If you still have questions after reading the FAQ, you may submit them via this form. Student-specific questions will be followed up by the appropriate office within five business days. Thank you in advance for your patience.
If you have any questions or concerns, please use the Refund Question form. This form will allow us to research your question and your account before we contact you. Common questions will be answered and updated in the Refund FAQ page online. Questions that are specific to the individual student will be followed up by the appropriate office within five business days. Thank you in advance for your patience.