Here’s what you need to know about online and distance education at Wingate University.

Wingate University is committed to meeting the needs of students. That’s why we’ve applied to be an approved institution under the State Authorization Reciprocity Agreement – North Carolina (SARA-NC). The agreement establishes comparable national standards for the interstate offering of post-secondary distance education courses and programs.

One main objective of the agreement is to make it easier for North Carolina colleges and universities to provide online and distance education options to students in other states. The agreement also provides basic protections for students and requires us to provide current and prospective students with contact information for filing complaints with the college, its accrediting agency, and with state agencies that handle complaints in the student’s state of residence.

Under SARA-NC guidelines, Wingate University does disclose that we do not offer any entirely online programs that lead to professional licensure in any state other than North Carolina.

Student Complaint Information by State and Agency (PDF)
Directory of State Authorization and Lead Contacts (PDF)

Students residing outside the State of North Carolina while taking online courses from Wingate University who desire to resolve an academic grievance or complaint should follow the Wingate University Complain Process below:

Complaint Procedures

Students are advised to begin the process at the institutional level.  Please complete this form if you have any complaints regarding distance learning or online education.

  • Please attach any files to support your complaint.

Complaint Process for North Carolina Department of Justice

If you are not satisfied with the outcome of the complaint process at Wingate University, you may choose to file a complaint with the Consumer Protection Division of the North Carolina Department of Justice. To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General’s web page at: North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Español (919) 716-0058.

If you choose to mail a complaint, please use the following address:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

SACSCOC Student Complaint Process

If you are not satisfied with the outcome of the complaint process, you may also choose to file a complaint with Wingate University’s accrediting agency.  Wingate University is accredited by the Southern Association of Colleges and Schools Commission of Colleges (SACSCOC) to award degrees and diplomas.  Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure.  The contact information for SACS is

1866 Southern Lane
Decatur, Georgia 30033-4097
Telephone: 404-679-4500

SARA-NC Complaint Process

Students may also choose to file a complaint through SARA-NC.  SARA-NC is the portal for the North Carolina State Education Assistance Authority.  Students should follow SARA North Carolina Student Complaint Process and use the SARA-NC Complaint form (PDF). The contact information for SARA-NC is:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Toll-free Telephone: (855) SARA-1-NC (727-2161), toll free
Telephone: (919) 248-4667, local