Information Technology

Wingate uses AD Self Service to manage your user ID and password. You can reset your password and unlock your account but you must first enroll in the AD Self Service.

1) Enroll in AD Self Service: Before you use AD Self Service to change your password or unlock your account you must enroll in the service.  Click on Enroll in AD Self Service, log in, the click into registration.  You will be asked to select two security questions and provide answers for each.  You will use the answers to these questions should you be unable to log-in and need to reset your password or unlock your account.

Forgot your password? Reset Password

User ID/Account locked? Unlock Account

If you haven't yet enrolled in AD Self Service and you cannot log-in because you have forgotten your password, your password has expired or your account is locked, you will need to request a password by filling out the following form. 
If the form does not appear, you can click here. Please note that for security reasons this form can take between twenty-four hours and two business days to process. Alumni who are not currently Wingate faculty, staff, or students should go to the next item.

Alumni, click here: Alumni who are not currently enrolled or employed by Wingate who have either forgotten or need to change their passwords should use this form.  If you are currently a Wingate student, faculty, or staff member, please use the reset form above.

Passwords must...

• Be at least 12 characters long
• Include 4 of the 5
  • Lower case letters
  • Upper case letters
  • Numbers 
  • Special characters, such as !, @, #, $, %, or & 
     

Passwords cannot

• Be something you have used before
• Include your name 
• Include your username

Locked Accounts and Memorized Passwords

Wingate uses Google's G Suite for Education as our email provider.

Access your Wingate email and Google apps

E-mail Distribution Lists

Access Canvas

Cloud-based printing is available across Wingate's campus. Service is provided using PaperCut's Find-me Printing - Print to a single global queue and collect at any PaperCut-enabled printer on campus.

Getting started: Install the PaperCut print drivers on your computer. Installation instructions

Wireless & Wired Network Connection: Printing works when ethernet connected (wired) directly to your computer as well as the secure campus wireless networks. Printing is not enabled on GUEST and non-secure wireless networks.

Secure wireless networks that support printing:

• WU-USERS (Academic & Administrative buildings and McGee Center)

Wireless networks that do not support printing:

• WU-GUEST (Academic & Administrative buildings and McGee Center)
• WU-RESNET & WU-RESNET-SECURE (Residential Buildings)
  
  Log on to the computer you're printing from: You must be logged into the computer you're working on for your print job to be released.

Check your print balance: (login using your WingNet user ID & password)

Secure wireless networks that support printing:

• WU-USERS (Academic & Administrative buildings and McGee Center)
  • Log in using your Wingate user id & password.

Wireless networks that do not support printing:

• WU-GUEST (Academic & Administrative buildings and McGee Center)
  • Log in using the guest password. Don't know the guest password? Ask your host or contact the IT Help Desk.
• WU-RESNET & WU-RESNET-SECURE (Residential Buildings)
  • Log in distributed by Residence Life.
• Guest and RESNET Passwords (requires wingate.edu credentials)

Microsoft Office 365 is available to all Wingate students for no additional charge. 

Log into Office 365 and sign in with your Wingate user ID and password.

Wingate also provides all students with Google's G Suite. This includes email as well as cloud-based storage for your files via Google Drive.

Wingate ITS installs TrendMicro's anti-virus protection on all University-owned PCs. 

If you bring your own device (BYOD) to work, you'll need an anti-virus program to access the network. Plus, you should have one installed anyway.

The following companies have 2 great solutions that are free to install and use.

Avast Antivirus

Avira Antivirus
 

Don't have a computer or just need to access your Wingate Google drive account to access a file? Just stop by one of several computer labs across campus.
You're also able to print to any of the cloud-based printers across campus from these computers.

Locations:

• Burris
• DPC
• EKS Library
  • 1st Floor (near Einstein's)
  • 1st Floor, Reference Commons
  • 2nd Floor, Academic Resource Center (ARC)

Avaya telephone user guides are available to all faculty and staff. If you have any questions, please first refer to the user guide for your phone type or contact the IT Helpdesk at 704-233-8333.

Wingate uses AD Self Service to manage your user ID and password. You can reset your password and unlock your account but you must first enroll in the AD Self Service.

1) Enroll in AD Self Service: Before you use AD Self Service to change your password or unlock your account you must enroll in the service.  Click on Enroll in AD Self Service, log in, the click into registration.  You will be asked to select two security questions and provide answers for each.  You will use the answers to these questions should you be unable to log-in and need to reset your password or unlock your account.

Forgot your password? Reset Password

User ID/Account locked? Unlock Account

If you haven't yet enrolled in AD Self Service and you cannot log-in because you have forgotten your password, your password has expired or your account is locked, you will need to request a password by filling out the following form. 
If the form does not appear, you can click here. Please note that for security reasons this form can take between twenty-four hours and two business days to process. Alumni who are not currently Wingate faculty, staff, or students should go to the next item.

Alumni, click here: Alumni who are not currently enrolled or employed by Wingate who have either forgotten or need to change their passwords should use this form.  If you are currently a Wingate student, faculty, or staff member, please use the reset form above.

Passwords must...

• Be at least 12 characters long
• Include 4 of the 5
  • Lower case letters
  • Upper case letters
  • Numbers 
  • Special characters, such as !, @, #, $, %, or & 
     

Passwords cannot

• Be something you have used before
• Include your name 
• Include your username

Locked Accounts and Memorized Passwords

Wingate uses Google's G Suite for Education as our email provider.

Access your Wingate email and Google apps

E-mail Distribution Lists

Access Canvas

Cloud-based printing is available across Wingate's campus. Service is provided using PaperCut's Find-me Printing - Print to a single global queue and collect at any PaperCut-enabled printer on campus.

Getting started: Install the PaperCut print drivers on your computer. Installation instructions

Wireless & Wired Network Connection: Printing works when ethernet connected (wired) directly to your computer as well as the secure campus wireless networks. Printing is not enabled on GUEST and non-secure wireless networks.

Secure wireless networks that support printing:

• WU-USERS (Academic & Administrative buildings and McGee Center)

Wireless networks that do not support printing:

• WU-GUEST (Academic & Administrative buildings and McGee Center)
• WU-RESNET & WU-RESNET-SECURE (Residential Buildings)
  
  Log on to the computer you're printing from: You must be logged into the computer you're working on for your print job to be released.

Check your print balance: (login using your WingNet user ID & password)

Secure wireless networks that support printing:

• WU-USERS (Academic & Administrative buildings and McGee Center)
  • Log in using your Wingate user id & password.

Wireless networks that do not support printing:

• WU-GUEST (Academic & Administrative buildings and McGee Center)
  • Log in using the guest password. Don't know the guest password? Ask your host or contact the IT Help Desk.
• WU-RESNET & WU-RESNET-SECURE (Residential Buildings)
  • Log in distributed by Residence Life.
• Guest and RESNET Passwords (requires wingate.edu credentials)

Microsoft Office 365 is available to all Wingate students for no additional charge. 

Log into Office 365 and sign in with your Wingate user ID and password.

Wingate also provides all students with Google's G Suite. This includes email as well as cloud-based storage for your files via Google Drive.

Wingate ITS installs TrendMicro's anti-virus protection on all University-owned PCs. 

If you bring your own device (BYOD) to work, you'll need an anti-virus program to access the network. Plus, you should have one installed anyway.

The following companies have 2 great solutions that are free to install and use.

Avast Antivirus

Avira Antivirus

Don't have a computer or just need to access your Wingate Google drive account to access a file? Just stop by one of several computer labs across campus.
You're also able to print to any of the cloud-based printers across campus from these computers.

Locations:

• Burris
• DPC
• EKS Library
  • 1st Floor (near Einstein's)
  • 1st Floor, Reference Commons
  • 2nd Floor, Academic Resource Center (ARC)

Avaya telephone user guides are available to all faculty and staff. If you have any questions, please first refer to the user guide for your phone type or contact the IT Helpdesk at 704-233-8333.

Wingate uses AD Self Service to manage your user ID and password. You can reset your password and unlock your account but you must first enroll in the AD Self Service.

1) Enroll in AD Self Service: Before you use AD Self Service to change your password or unlock your account you must enroll in the service.  Click on Enroll in AD Self Service, log in, the click into registration.  You will be asked to select two security questions and provide answers for each.  You will use the answers to these questions should you be unable to log-in and need to reset your password or unlock your account.

Forgot your password? Reset Password

User ID/Account locked? Unlock Account

If you haven't yet enrolled in AD Self Service and you cannot log-in because you have forgotten your password, your password has expired or your account is locked, you will need to request a password by filling out the following form. 
If the form does not appear, you can click here. Please note that for security reasons this form can take between twenty-four hours and two business days to process. Alumni who are not currently Wingate faculty, staff, or students should go to the next item.

Alumni, click here: Alumni who are not currently enrolled or employed by Wingate who have either forgotten or need to change their passwords should use this form.  If you are currently a Wingate student, faculty, or staff member, please use the reset form above.

Passwords must...

• Be at least 12 characters long
• Include 4 of the 5
  • Lower case letters
  • Upper case letters
  • Numbers 
  • Special characters, such as !, @, #, $, %, or & 
     

Passwords cannot

• Be something you have used before
• Include your name 
• Include your username

Locked Accounts and Memorized Passwords

Wingate uses Google's G Suite for Education as our email provider.

Access your Wingate email and Google apps

Access Canvas

Cloud-based printing is available across Wingate's campus. Service is provided using PaperCut's Find-me Printing - Print to a single global queue and collect at any PaperCut-enabled printer on campus.

Getting started: Install the PaperCut print drivers on your computer. Installation instructions

Wireless & Wired Network Connection: Printing works when ethernet connected (wired) directly to your computer as well as the secure campus wireless networks. Printing is not enabled on GUEST and non-secure wireless networks.

Secure wireless networks that support printing:

• WU-USERS (Academic & Administrative buildings and McGee Center)

Wireless networks that do not support printing:

• WU-GUEST (Academic & Administrative buildings and McGee Center)
• WU-RESNET & WU-RESNET-SECURE (Residential Buildings)
  
  Log on to the computer you're printing from: You must be logged into the computer you're working on for your print job to be released.

Check your print balance: (login using your WingNet user ID & password)

Secure wireless networks that support printing:

• WU-USERS (Academic & Administrative buildings and McGee Center)
  • Log in using your Wingate user id & password.

Wireless networks that do not support printing:

• WU-GUEST (Academic & Administrative buildings and McGee Center)
  • Log in using the guest password. Don't know the guest password? Ask your host or contact the IT Help Desk.
• WU-RESNET & WU-RESNET-SECURE (Residential Buildings)
  • Log in distributed by Residence Life.
• Guest and RESNET Passwords (requires wingate.edu credentials)

Microsoft Office 365 is available to all Wingate students for no additional charge. 

Log into Office 365 and sign in with your Wingate user ID and password.

Wingate also provides all students with Google's G Suite. This includes email as well as cloud-based storage for your files via Google Drive.

If you bring your own device (BYOD) to school, you'll need an anti-virus program to access the network. Plus, you should have one installed anyway.

The following companies have 2 great solutions that are free to install and use.

Avast Antivirus

Avira Antivirus

Don't have a computer or just need to access your Wingate Google drive account to access a file? Just stop by one of several computer labs across campus.
You're also able to print to any of the cloud-based printers across campus from these computers.

Locations:

• Burris
• DPC
• EKS Library
  • 1st Floor (near Einstein's)
  • 1st Floor, Reference Commons
  • 2nd Floor, Academic Resource Center (ARC)

Recommended Computer Specifications

• Intel Core i3/i5/i7 or AMD Phenom II or greater
• 8 GB of memory 
• 500 GB hard drive 
• DVD-RW
• Ethernet card and long Ethernet cable
• A/G/N wireless
• Windows 10 
• Office Suite (Microsoft Office or Office 365 Libre Office, Open Office)
  • Office 365 is available at no additional charge to all Wingate students. You download for free from Microsoft
  • Libre Office and Open Office are both free
• 3-year on-site warranty
• External backup

Premier Dell website

Microsoft Campus Software Purchase Option