You’ve got Email! But if your inbox is empty, read on for helpful tips.

a very old computer from on of Wingate's first computer labsYou can access your Wingate University E-mail account through Wingnet or on the Internet by using a browser. The university uses Google Mail as our primary E-mail provider, but you can also set up other E-mail clients such as Thunderbird or Outlook.

We use Google Mail’s spam filters, but we recommend that you also protect yourself by learning about phishing scams.

Third-party Provider Issues

Students, faculty and staff have the option to forward their e-mail to another provider such as AOL or Hotmail. Sometimes after doing this, they have trouble receiving e-mail from the university. In this situation, we recommend first checking the forwarding address you entered. If it’s correct, then see whether you’ve exceeded your provider’s storage quota.

If neither of these solutions works, look at your spam filter. It’s possible that all messages are being marked as spam.

Third-party E-mail Program Tips

If you use Microsoft Outlook, be cautious with the junk mail filter. Sometimes, your junk mail storage can fill up and put you over your storage quota. We advise turning off the filter. Go to “Preferences,” then “Junk E-mail”, then select “No Automatic Filtering.”

You can add a signature file to Microsoft Outlook by opening a new E-mail. Click “Insert,” then “Signature”, then “Signatures.” Click “New” and then name your file and click “OK.” In the box below, enter the text you want, such as your name and contact information. Then click the drop-down by “New Messages” and add the file you just created. When you exist the screen and open a new message, your signature file should appear.

If you have other questions about how to use E-mail or about security, please contact the IT Help Desk in the Ethel K. Smith Library.